Refund Policy

Refund Policy for NuHaire

At NuHaire, our goal is to ensure your complete satisfaction with your purchase. If for any reason you are not satisfied with your NuHaire product, we offer a refund under the following conditions:

Eligibility Criteria for Refunds:
- The item must be in its original and unused condition.
- The item must not have been altered in any way.
- Hair and/or hair accessories must be returned in their original packaging, including tags, labels, and any other accessories that came with the product.
- The item must not have been worn, used, or damaged in any way.

Restocking Fee:
Please note that a 15% restocking fee applies to all returned items. This fee will be deducted from the refund amount.

Return Process:
To initiate a return, please contact NuHaire customer service at [email] to receive instructions on how to return the item.

You are responsible for all return shipping costs. We recommend using a trackable shipping service and purchasing shipping insurance. NuHaire is not responsible for any lost or damaged items during the return shipping process.

Refund Process:
Once we receive your returned item, we will inspect it to ensure that it meets our eligibility criteria for refunds. If the item is eligible for a refund, we will process your refund within 1-2 business days.

Please note that depending on your financial institution, it may take up to 10 business days for the refund to appear on your bank statement. We will send you a confirmation email once the refund has been processed.

Exceptions:
Please refer to our return policy for any exceptions to refunds. If you have any questions or concerns about our refund policy, please contact us at [email].

We hope this policy provides clarity regarding our commitment to your satisfaction.